About supphousebot
Support.House is a support workspace for Telegram.
Connect your Telegram bots and manage customer conversations from one place, with each project having its own conversations and settings.
Key features:
• Multiple projects in one workspace
• Separate conversation lists for each project
• Customer history, tags, notes, and context
• FAQs to help customers find answers
• Reply templates for common requests
• Support scripts for structured conversations
• AI-assisted reply drafts for agents
• Support statistics and project analytics
• Multiple agents working on your projects
Support.House helps teams keep Telegram support organized without turning it into a CRM.
How to use supphousebot
Tap “Open app” in the bot menu. Your support workspace is inside the Mini App.
💬 Connect a project
Add your Telegram bot. Customer messages will appear in the project's conversation list.
👥 Work with conversations
Reply to customers and use profiles, notes, tags, and conversation history.
📚 FAQ & templates
Add FAQs and ready-made replies to handle common requests faster.
✨ AI
Tap ✨ AI to generate a reply draft based on the conversation and project settings. Edit it before sending.
⚙️ Settings
Manage projects, agents, and other settings in the app.
Need help? Contact support from the app.
Popular commands
/start
Open Support.House
/help
How it works
/privacy
Privacy Policy
/terms
Terms of Service